Privacy Policy
This Privacy Policy explains how etchsavg B.V. collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Last updated: 15th January 2026
Data Controller Information
The data controller for your personal information is:
etchsavg B.V.
Steenstraat 103
3024 Leuven, Flanders
Belgium
Registration Number: 0892375419
VAT Number: BE0398892639
Email: privacy@etchsavg.top
Phone: +32 96419761
Data Collection
We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes:
Information You Provide
- Contact information (name, email address, phone number, company name)
- Project details and requirements when you request quotes or consultations
- Communications you send to us through contact forms, email, or phone
- Information provided during service delivery and project management
Information Automatically Collected
- Website usage data (pages visited, time spent, navigation patterns)
- Technical information (IP address, browser type, device information)
- Cookie data and tracking information (subject to your consent preferences)
- Referral information (how you found our website)
How We Use Your Information
We use the personal data we collect for the following purposes, based on legitimate business interests, contractual necessity, or your consent:
- To provide engineering services and respond to your enquiries
- To communicate with you about projects, services, and support
- To process and fulfil service requests and contracts
- To improve our website functionality and user experience
- To comply with legal obligations and regulatory requirements
- To protect our business interests and prevent fraud
- For marketing purposes (only with your explicit consent)
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in delivering our services (under strict confidentiality agreements)
- With professional advisors (lawyers, accountants, auditors) when necessary
- With regulatory authorities when required by law or to protect legal rights
- In connection with business transfers (mergers, acquisitions) with appropriate safeguards
- With your explicit consent for specific purposes
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods include:
- Client project data: Retained for 7 years after project completion for legal and professional requirements
- Marketing communications: Until you unsubscribe or withdraw consent
- Website analytics data: Typically retained for 26 months
- Contact form submissions: Retained for 3 years unless you request earlier deletion
Your Rights
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data in a structured format
- Right to Object: Object to processing based on legitimate interests or for marketing
- Right to Withdraw Consent: Withdraw consent for processing based on consent
To exercise any of these rights, please contact us at privacy@etchsavg.top or +32 96419761. We will respond to your request within one month.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training on data protection
- Secure backup and disaster recovery procedures
International Data Transfers
We primarily process data within the European Union. If we transfer personal data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Officer
etchsavg B.V.
Email: privacy@etchsavg.top
Phone: +32 96419761
Address: Steenstraat 103, 3024 Leuven, Belgium
You also have the right to lodge a complaint with the Belgian Data Protection Authority if you believe we have not handled your personal data in accordance with applicable law.